TOUR FAQS

If you don't see a date available you would like please email us or call us directly to request a specific date. We cannot, however, guarantee any availability and tours are solely at the discretion and scheduling of the tour guides. Keep in mind our tours run year round every Monday, Thursday, Friday and Saturday. If possible for best chances we suggest you book a date already available. Book early so that it is not already booked.

Private Tours are available for Showers, Birthday Parties and Corporate Events. Please email or call us for more information or visit our 'specials' page for a brief summary of what we offer.

Typically tours are booked in advance only. We run our tram tour on a schedule approved by our various location stops beforehand. If you don't plan ahead and have a pre-booked appointment there is a good chance all available seats will be sold out. However, you can always call our tour office and see if there is an availability for tours we can't guarantee we will be able to accommodate you. We strongly suggest booking far in advance to secure your tour.

The website is always accurate. Tours run year round. If you don't see the dates you need, they are most likely already sold out. Book early. We suggest booking your tour before planning lodging or hotels. Tours can stay booked up to a year in advance.

We have some specific arrangements that can be made to accommodate customers who have a wheelchair. These situations must be arranged in advance and through verbal communication at least 6 months before booking your tour. Please call our tour office for more information.

It is always a possibility, but never a guarantee.

The original Salvatore Boarding House was filmed for the first season of The Vampire Diaries at the historic Glenridge Hall Mansion in Sandy Springs. However, for season 2-8, the building was reproduced in a set at the studio. Sadly, the original manor from 1929 was demolished and all its magnificent gardens and surrounding forest were razed to the ground in 2015, to make room for urban development.

Read this article for a more in-depth look:

We ask that you arrive 20 minutes PRIOR to your booking time. Please note if you are late you will be left behind! We have a predefined schedule to meet that we must follow to ensure all our customers a fluid experience. We have agreements with some of the locations we visit to be on their property at specific times, we uphold these arrangements. We will NOT refund your tour if you miss it, no exceptions.

• If you are taking the MYSTIC FALLS TOURS you must meet at 1143 Oak St. Covington, GA

Currently we are NOT able to accommodate children 5 and under due to local car seat laws. Thanks for your understanding.

For the MYSTIC FALLS TOUR we have 2 trams with 23 seats available for each tram that we use for transportation throughout the tour. The tram rows provide average size seating for 4 guests per row. Tours are pre-booked with this in mind. If you need more room then the average 16 inches allowed we suggest you book 2 seats for your comfort and the comfort of our other guests.

However, we still have locations that are only accessible through walking and will require us to park and walk. We will ride on our tram to each location, exit the tram and talk/take pictures at most locations.

Please call us if you need wheelchair accessible options.

We offer water, Powerade and various other resealable beverages at the tour starting point. All items are $1.00 each. CASH ONLY.

Ponchos and Hand Warmers are usually available at $3.00 each. CASH ONLY.

Your Tour Confirmation Number available on your phone or mobile device - This is important so that we can determine we have the correct parties scheduled for the tour. If you are unsure about your confirmation number please contact us either by email or phone before your tour date.

Appropriate Clothing - Please dress in appropriate attire for the weather conditions you might be arriving in. If its cold, raining, or hot its important to be dressed for the occasion. Check our local weather conditions before arriving to make sure you are adequately prepared. Tour Policy states you must wear FLAT shoes. That means NO high heels, NO boots with heels, No wedges etc. If you show up in the wrong shoes you will be REQUIRED to change them in order to join us for the tour. This is a insurance rule and there can be no exceptions for any reason.

Items to Bring - If its raining we suggest bringing a rain jacket or poncho, and an umbrella. An umbrella is also good for shade from the sun if interested. If its cold we suggest a insulated jacket. If its hot we suggest bringing a resealable water bottle or other beverage that can easily be carried without the possibility of spilling. We also suggest bringing a camera. You will NOT be permitted to take any video on the tours although we do encourage taking as many photos as you would like.

Souvenirs - Mystic Falls Tours takes a stop at our gift shop where you have the opportunity to purchase merchandise. Our gift shop is accessible even if you didn't take the tour. We do encourage all our guests before coming to bring some extra money if you wish to buy some souvenirs. Gift cards can also be purchased for future visits, to use in the store, or for our online shop.

The tram seats 23 guests per load. (if you need 2 seats please book accordingly. The tram rows provide average size seating for 4 guests per row at an average size of 16 inches)

Our waitlist updates with all bookings. The waitlist is always accurate. To join select the dates you are in town on the booking cal. The waitlist button will pop up AFTER you select the date. Select waitlist button and fill in. You are welcome to join as many waitlist dates as you want. The waitlist the perfect place to be if you need a date not available.